The Intranet "News" archive features published posts visible to all Intranet users. Agents may publish posts to ask questions of their coworkers, make suggestions or recommendations, solicit feedback, etc. Managers and administrative staff may use "News" posts to publish important announcements or updates. When users publish new posts, email notifications will be sent to recipients.
Jump to the bottom of this article for a video on setting up and using Intranet News.
Creating News Categories
Setting up a "News" archive starts with creating news categories on the main company site. Navigate to News>Categories to create categories. Suggested categories may include, but are not limited to:
- Company Announcements
- Upcoming Training Classes
- Corporate Events
- Industry News
- Vendor Recommendations
- Client Needs
- Open House
- New Construction
- Off Topic
Only super users may create and edit news categories.
Subscribing Users to News Categories
By default, all users will be subscribed to all news categories, meaning they will receive email notifications when any new posts are published, regardless of category. Users may modify their email notification subscriptions from their user profile. In the example below, the user will receive notifications for all categories shown, except Industry News and Technology.
If you would like to designate certain categories as mandatory, you would do so from Network Admin>Intranet>Settings>News(tab)
In the example below, Agent News and Company Events have been selected as mandatory categories. This means the user cannot unsubscribe from receiving email notifications when a news post tagged with this category is published.
Designating a category as mandatory will also show those news posts first in the News Archive widget on the Intranet Dashboard.